In fully outsourcing a private WAN, it is critical for the network to be hyper reliable and for the service provider to be responsive to changes in networking requirements or downtime. At SpeedCast, customers are assured that, irrespective of the size of the network, their private network is fully managed by highly competent engineers, with SLA’s available to guarantee uptime and availability.
At the core of our MNS is a managed bandwidth service whereby SpeedCast provides and controls the speed of the VSAT link to achieve a promised service level agreement (SLA).
As a result of employing the latest in satellite networking infrastructure, we are able to use a wide range of engineering techniques to deliver this SLA:
We are able to extend the managed bandwidth service to a full managed network service to satisfy the needs of the layer 2 and layer 3 VPN:
We offer SLA’s for uptime and the response of our 24x7 technical support. We also provide project management services to ensure customer networks are delivered professionally, on time and within budget.
For customers or dealers wishing to observe their own networks, we can provide a suite of tools and an online portal for the monitoring of their voice and data performance.
Last Updated on Wednesday, 21 December 2011