Comprehensive Network Monitoring and Support
Speedcast Compass
Speedcast Compass delivers a complete online customer portal for network monitoring and management. One of the most powerful and comprehensive network management systems in the industry, Compass allows customers to monitor the operational performance of their remote site networks from a single platform.
A Complete Overview of Site Assets
Access instant data and real-time and historical site information critical for ensuring optimal performance.
View network service level dashboards, incident and performance reports and data trends.
Receive immediate insights into remote site services and networks.
Manage ticketing visibility and interactions with Support and Sales.
A single platform for everything you need
Monitor the operational performance of remote site networks from a single platform.
- Network Performance
- Service Overview Management
- Service Location Tracking
- Case Management
- Real-time Reporting
- Account Management
Network Performance
Speedcast Compass provides near real-time statistics of remote sites, including upstream and downstream throughput, signal and latency and service availability. Stay up-to-date on the latest scheduled network maintenance, teleport upgrades and solar events from the dashboard.
Service Overview Management
The Compass Portal's self-service overview feature allows customers to select specific services and metrics, or view active cases associated with selected services. The portal offers customers high-level location visibility and the ability to export data in multiple file formats.
Service Location Tracking
Easily visualize and search different service locations or information using Speedcast’s map-view. Customers can zoom in on service information per site and view satellite footprint overlays.
Case Management
Create, track and manage cases directly from the portal. Users can update and interact with active cases and receive automated notifications as cases progress. Customers can also interact with Support and Account Management directly.
Real-time Reporting
Speedcast Compass provides access to historical, current and future service change schedules. Users can also view active change records and track change requests.
Account Management
Manage account settings and details directly in the portal. When there are personnel changes, users can view or change account contact information, add or remove contacts and roles, and change user accessibility preferences easily.
Downloads & Resources
Speedcast Compass Brochure
Read about the features and functionality of Speedcast Compass Portal
Comprehensive Connectivity and Innovation Solutions
Our solution expertise spans more industries and locations than any other provider. Learn more about how Speedcast delivers fully-connected systems and future-ready solutions designed to accelerate your mission and amplify your operations anywhere in the world.
